Refund policy

We understand that sometimes you may need to request a refund, and we offer a 30-day refund policy for your convenience. This means that you have up to 30 days after receiving your item to initiate a refund request.

To request a refund, please contact us at international@mosaicDX.com. Please note that you should not return the kit you received. If your refund request is approved, we will issue a refund to your original payment method. It is important to keep in mind that it may take some time for your bank or credit card company to process and post the refund.